Privacy Policy

At 1300 Taxis Melbourne, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our taxi and transport services throughout Melbourne.

1. Information We Collect
When you make a booking or contact us, we may collect the following information:

• Your name, phone number, and email address
• Pickup and drop-off details
• Payment details (processed securely through our payment partners)
• Any notes or special requests related to your trip

We may also collect basic technical data, such as browser type or IP address, to improve our website performance and booking process.

2. How We Use Your Information
Your information helps us:

• Confirm and manage taxi bookings
• Provide timely and reliable transport, including airport transfers, event transfers, and other services
• Communicate booking updates or changes
• Enhance our customer experience and website functionality
• Meet our legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information
We only share your information with:

• Drivers and transport partners to complete your booking
• Payment processors to handle transactions securely
• Service providers who assist with website hosting, communication, or customer support

All partners must comply with strict data protection requirements.

4. Data Security
Your information is stored and transmitted using secure systems. We use encryption, password protection, and restricted access to keep your data safe. While we follow industry best practices, please note that no online system is completely risk-free.

5. Cookies and Website Usage
Our website may use cookies to make your browsing experience easier and more personalized. Cookies help us understand how visitors use our site and improve our online services. You can disable cookies in your browser settings if you wish.

6. Your Rights
You have the right to:

• Request access to your personal information
• Ask for corrections or updates
• Request deletion of your information, where legally allowed
• Withdraw consent to receive marketing or promotional messages

To exercise any of these rights, please contact us using the details below.

7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:

1300 Taxis Melbourne
Phone: 0403 427 727
Email: 1300taxismelb@gmail.com
Address: Melbourne, Australia